I downloaded logos 7 basic but cant run it

Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Any remaining pennies that cannot be divided equally are included with the initial payment. Shop as usual! You will be presented with a payment plan option in your cart on logos. Our customer service team will reach out to you with any additional questions they might have while processing your gift. We do not discount gift cards, and you cannot apply coupon codes to them in the cart.

If you have a gift card along with other items in your cart, your coupon code may not work. You will have to check out with the gift card s separately.

While we make every attempt to deliver your gift card on the same day you place your order, please allow 24—48 hours for your gift to be fully processed. You will need to reach out to Faithlife Customer Service as soon as you realize a change is needed.

We cannot guarantee that all changes will be made. Digital gift cards will be applied to your account as credit. You can choose to apply credit during checkout on any of our websites or over the phone with a sales rep.

You can see your credit balance at any time by visiting your credit settings page. Faithlife credit cannot be used to start new subscriptions. The only real difference is that gift cards are given by people you know. You can use gift cards and Faithlife or Logos credit in the same way on any of our Faithlife websites or over the phone with a product expert. If you would like to apply a gift card credit to a new or existing payment plan, please call us at to speak with our accounting team.

If you visit your credit settings page , you can select to have your available credit used before your credit card on Pre-Publication orders. Note that credit cannot be used to start a new subscription.

Faithlife groups are the tool we use for easy management and assignment of resources to others. If you decide to purchase a group license, you will be asked to create a new group or choose an existing group of which you are a member.

Yes, group assignment is for your entire cart. You will need to make separate purchases for each group for which you would like to purchase a resource. Each license can only be assigned once—you will need to purchase as many copies as you have group members with whom you would like to share. Get started assigning group licenses by following these instructions. Admin permissions are required to assign licenses in a group. If you made an error in assigning a license, please call our customer service number for help at or email cs logos.

Please contact our customer service team for help at or email cs logos. If you accidentally purchased a license for the wrong group, we can issue you a refund and help you reorder for the correct group. Please call our customer service number for help at or email cs logos. Admin permissions are required to see licenses in a group. As an admin, you can look at your group page on faithlife.

However, you are not able to see if the people you assigned licenses to have accessed their resource. Logos is available for your iOS or Android device, online at app.

For the most robust experience, download the Logos desktop application. Every Logos user has access to each platform, and your account information is automatically synced across platforms and devices.

When you access Logos, log in with the same account you use for your church group on faithlife. Faithlife groups are where we hold the licenses until they are assigned.

After you receive your license, you do not need to remain in the group to retain access to your resource. However, a Faithlife group comes with many handy tools, so you may find that you want to use it to connect with your other group members about your resource. Logos resources that are purchased with a group license will stay with a member, even if they leave their Faithlife group.

Their ownership is the same as if the user had purchased it for themselves on logos. Bible Software. Books and Courses. Does Logos offer payment plans? Download Logos. My Account What is Faithlife? Why do I have an account with them? What is my Faithlife username and password? I forgot my password. How can I reset it? What should I do? Can I use Logos on my mobile devices? What is the Faithlife Privacy Policy?

You can view our Privacy Statement here. Why was an item in my cart replaced with a different item automatically? Why does it say that items in my cart have their prices dynamically reduced? If I live outside the United States, what currency will be used for my order? All orders on logos. Are there any restrictions on the coupon code I received? Logos 9 What is Logos Bible Software? What is a base package?

A base package is made up of two essential parts: A Logos 9 theological library that includes commentaries, reference works, and other helpful biblical resources A Logos 9 Feature Set made up of tools and datasets that work in coordination with your library to give you deep, powerful Bible study The power of Logos 9 is how these two work together.

What are datasets, and how do I use them? Where can I learn more about using Logos 9? Are there any special pricing options available? I thought Logos software updates were free—why do I have to pay to upgrade? Where can I see a list of all the content in each package? Will I lose my notes, highlights, and favorites when I upgrade to Logos 9? I decided to upgrade to Logos 7 basic free since it said I could keep my Logos 6 library and features if I did, and I thought it might fix the amplified bible no-download issue.

I had to uninstall Logos 6 to get the install of Logos 7 to work. When I did, Logos 7 seemed to work fine except It won't download any part of my library. I've opened and closed Logos 7 several times now, but the synchronization, which starts, finishes by saying that synchronization is enabled, and all resources are up to date.

Learn more about Faithlife Connect. How to Upgrade on Any Budget Discover all the ways you can upgrade to Logos 9, no matter your budget. Logos Basic Get the Free Version Logos 9 Basic comes with a few new books and a handful of features to give you a taste of what Logos 9 can do.

Get it free. Pick the Perfect Logos Package in 3 Steps 1.